Telecom — 11-12-2018
Once your interactive voice response system captures a caller’s information, then what? With most on-prem or cloud IVR systems, getting that voice data into a usable form is a very labor-intensive pro...
Telecom — 07-12-2018
In the United States, E911 (Enhanced 911) is support for wireless phone users who dial 911, the standard number for requesting help in an emergency. Since wireless users are often mobile, some sort of...
Telecom — 06-12-2018
DID numbers stands for Direct Inward Dialing, it is the feature which is offered by a telecommunications companies for use along with their customer’s PBX system. So then a range of telephone numbers ...
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